From confused to compliance in only 3 days!
To help companies understand and adhere to CSA (formerly known as CSA 2010), DCH, Inc. has developed a 3-day seminar that outlines the program, instructs carriers on what to expect moving forward, and how to handle communications received from the DOT (known as “interventions”). The seminar starts with an overview of the DOT and FMCSA on the first day and dives into deeper detail on the seven (7) Behavior Analysis Safety Improvement Categories (BASICs) included in CSA in the two days that follow. It is designed for all experience levels and flexible enough to allow for any or all of the days to be attended individually.
DAY 1 - DOT 101 Workshop
Introduction to DOT Compliance
The first portion is an overview of the Federal Motor Carrier Safety Regulations (FMCSRs) and what you need to know to maintain compliance. We have condensed the most important performance measures you must make part of your company’s safety systems in order to be minimally compliant with the DOT regulations. We will use a little-known tool, the MCS-150A, to illustrate your regulatory obligations. You will also be trained on the MCS-90 and what you need to do to safeguard your company’s safety record.
We will provide answers to the following questions and more:
What is CSA?
Who needs to register with the FMCSA?
What does the DOT (and anyone with an internet connection) know about your company?
What do you need to do with AND what can you do about this data?
Are you required to have Motor Carrier (MC) Authority?
What are the MOST IMPORTANT things you need to understand about Driver Fitness and Qualification, Drug and Alcohol Testing, Hours of Service and Fatigued Driving, and Vehicle Maintenance?
What training is mandated for both drivers and supervisors?
What is an accident countermeasures program and are you required to have one?
We break the safety controls down into the separate systems so you can focus the necessary attention and resources on each area.
Surviving DOT Visits and Interventions
Everyone fears the DOT - but if you understand their processes better, you can be prepared. With this training you can ensure that when you receive communications from the DOT, you can do the right things to prepare for a Compliance Review and other interventions, minimize damage during the visit, and take the right steps after the fact.
A Compliance Review (aka DOT audit) is the current process for the DOT to measure your compliance status, but is changing dramatically with the Comprehensive Safety Analysis (CSA) program. We will train you to prepare for both, and have the proper documentation available during your review.
Understanding Violations and Minimizing Fines
There are thousands of things you are SUPPOSED to do. But there are certain things that YOU REALLY NEED TO FOCUS ON because they are critical and acute violations. Some of these can result in an Out of Service Order, putting you out of business indefinitely. There are also ‘16 Deadly Sins’ that can cause you to automatically fail an audit. We will cover these AND the new hot-button topics the FMCSA has introduced with CSA. We will include tips and tricks to help minimize fines from prior violations, and steps to take moving forward that will help you avoid them altogether.
State DOT Regulations
Each state has basically adopted the federal regulations but “tweaked” them slightly. What’s the difference? When does one apply vs. the other? How do you know which to follow? And, finally, what are the particular rules in your state that MAY be beneficial to you? We answer these questions and more. If you have specific questions about a particular state, we try to be prepared for these as well, but we may have to get back to you on specifics.
This DOT compliance seminar is designed for management and supervisors of new DOT entrants, human resource professionals with safety responsibilities, or even experienced Safety and Operations professionals that just want to stay current with the changing landscape. All attendees will receive a Certificate of Completion to keep on file. Topics addressed in this workshop include, but are not limited to:
CSA or Comprehensive Safety Analysis (formerly CSA 2010)
FMCSA, DOT, PHMSA, and State agencies and how they interact
Accident register and other documentation, as well as accident countermeasures
Driver Qualification Process and Files
DOT rules for drug and alcohol testing and all paperwork that is required
Hours of Service rules, monitoring and auditing procedures
Maintenance procedures and required documentation
Required training for all employees
DAY 2 - The 4 Core BASICs of CSA
***INCLUDES DOT-MANDATED SUPERVISOR DRUG & ALCOHOL TRAINING***
DOT Compliance Help has brought together the four main areas of concern with DOT compliance into a one-day workshop. Our clients have told us Hours of Service, Driver Qualification, Supervisor Drug & Alcohol Training, and CMV Maintenance are the BASICs where most of their issues arise they and needed a convenient way to get the information to help implement safety controls in these BASICs.
Driver Fitness and Driver Qualification Files
We will cover the two main requirements that define a driver qualified to operate a commercial motor vehicle and how to ensure both are managed. We will also define and describe all the steps you are required to take to ensure all drivers are fit and qualified, the industry standard practices, and the new rules governing this process.
Instruction covers the driver application, all required information and documentation, all information that must be verified, optional steps, and what to do when something goes wrong. The good news is once your files contain the correct information, they require very little upkeep.
Fatigued Driving and Hours of Service
We have all heard and seen dozens of stories about safety managers spending all of their time auditing logs and still getting violations. How do you avoid this trap?
We will share with you a tried and proven way to manage driver logs and decrease violations in what can be the most frustrating BASIC.
We will teach you how to organize, audit, and perform QC checks on logs, as well as counsel and educate your drivers.
We will define a compliant driver log, show examples of log violations, and explain some tips and tricks for identifying violations when auditing.
We will discuss individual concerns and issues with attendees.
The time you spend in this workshop will come back to you tenfold within the first month because the amount of time you spend working with drivers logs will be more efficient and effective. We will also discuss the new rule about Electronic On-board Recorders (EOBR) and why you might not want to wait until the DOT makes them mandatory, as well as the new HOS rules that are effective in February 2012 and the others that will take effect in June 2013. Get all of the information you need and knock out DOT-mandated Supervisor Drug & Alcohol Training all in one day.
Supervisor Drug and Alcohol Training
There are two topics mandated by the DOT for Supervisor Drug and Alcohol Training (required per FMCSR §382.603):
The reasonable suspicion determination process.
The negative health effects associated with illegal drugs, illegal use of prescription drugs, and excessive use of alcohol.
In addition to covering those topics, we also answer the most common questions and concerns with the Drug & Alcohol BASIC, like:
Who gets tested? What should they be tested for? What is the allowable Blood Alcohol Content (BAC)? How do you recognize a driver who is impaired and what should you do? What are the rules for conducting a reasonable suspicion test? How should you handle a driver who self-reports? What should you do when one driver reports another? Can you afford to not know the answer to these questions?
Knowledge gained from this session will assist you in developing and maintaining your company’s drug and alcohol testing program, which is required for all companies with trucks greater than 26,000 GVWR (and certain HazMat, construction, maintenance, or repair vehicles). In addition to the required elements of the mandated Supervisor Drug & Alcohol training, we will address many lessons learned from safety managers, enforcement staff, and Drug & Alcohol treatment professionals.
Included in this presentation is a significant amount of material that is outside the ordinary scope of the supervisor drug and alcohol training – things you NEED to know to help you and others in your company make wise choices with regard to issues surrounding drug and alcohol use.
NOTE: Upon completion, you will receive a signed certificate for your records.
If you interviewed the maintenance managers of 37 companies that have extraordinarily SUCCESSFUL maintenance programs, what six or seven things would they unanimously say are the MOST important aspects of their program? We have already done this, and will present those findings to you in the Vehicle Maintenance class.
Most people are mystified by this exacting process. You have a couple files for each truck but none for the trailers, you have one file for all your maintenance receipts, or you don’t really have a maintenance file at all. Regardless of your current state, we will demystify the regulations for you and get you on the way to a maintenance documentation process that is efficient, effective and compliant. Vehicle Maintenance is always going to be time-consuming, but we will show you step-by-step descriptions of exactly what is required. Each attendee will be provided a fully compliant maintenance folder sample, and we will go through each part of the sample file. Most importantly, we set aside time to discuss attendees’ specific concerns, questions and unique situations (we keep class sizes small to facilitate this).
Once you understand the documentation requirements, we will go over the difference between an annual DOT inspection and a roadside inspection conducted by a CMV enforcement officer. We will also explain how your maintenance staff can minimize the number of out-of-service roadside inspections, and why that is so important to your company.
When this session is done, you will be better able to prioritize time spent in this important area of DOT Compliance.
DAY 3 - The Rest of the Story
Cargo-Related - Load Securement and HazMat Basics
This presentation includes two separate elements – load securement and HazMat.
Load securement is primarily addressed in FMCSR §393.100-200 – but there are relevant requirements that appear in other areas.
Clearly, all of the HazMat requirements cannot be handled sufficiently in an hour. In fact, it would be a challenge to enumerate all the HM requirements in three days. But we have devoted half of this 2-hour block to a very brief overview of the additional requirements motor carriers have to consider when they are deciding whether or not to contract for HazMat shipments as well as what to avoid in order NOT ot haul HazMat accidentally.
We will discuss the FMCSRs in the area of UNSAFE Driving, and how the UNSAFE DRIVING BASIC is calculated. The first step is to hire good drivers. Next, you look at any pattern of violations that may already be impacting your SMS scores in this category. Then, you go back and look at what you , the motor carrier, are doing to encourage good driving habits and discourage bad driving. In order to know what you need to reinforce or discourage, you have to understand the rudimentary principles of accident investigation and root cause analysis. The investigation and problem solving are discussed in more detail in 301C. The single most important tool you have is to develop and enforce hiring and retention criteria.
The Crash Indicator
We will discuss the FMCSR requirements as well as industry best-practices regarding what to do after a DOT-recordable crash or near-miss. We will discuss the accident investigation process and the accident countermeasures program. For each crash that shows up or that you believe might show up in SMS, you need to first determine whether it is a DOT recordable. If so, you need to determine if it is preventable. If it IS recordable, and it IS preventable (most crashes are) you must conduct some level of root cause analysis. After you have done this you can begin to determine what to do to keep it from happening again. Most countermeasures amount to driver behavior modification. But, there are also accident countermeasures that fall into other categories [administrative and mechanical].
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