Mark Adams - Wright is a highly experienced professional who has spent the last 12 years as a senior manager in the areas of IT and customer services with a range of public and private sector organisations. Mark began his management career with Diageo as European Customer Service Manager then on to DHL as Head of Global Programmes and has held roles with other blue chip organisations including Santander as Head of IT Service Control management and Dell Global services as Global and EMEA Business Technologies Lead.